Paper Imports is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or place an order.
Information We Collect
We may collect the following types of information:
- Your name
- Email address
- Phone number
- Billing and delivery address
- Payment information (processed securely through third-party payment providers)
- Order history
- IP address and browser information
- Cookies and website usage data
How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Respond to enquiries and provide customer support
- Improve our website and services
- Send order updates and important notifications
- Prevent fraud and maintain website security
- Comply with legal and regulatory obligations
We will only use your information where we have a lawful basis to do so.
Payment Information
We do not store your payment card details. All payments are processed securely through trusted third-party payment providers.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, analyse website traffic, and enhance website performance.
You can manage or disable cookies through your browser settings at any time.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties where necessary, including:
- Delivery and courier companies
- Payment processors
- IT and website service providers
- Legal or regulatory authorities where required by law
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.
Your Rights
Depending on applicable data protection laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Restrict or object to processing
- Withdraw consent where applicable
- Request a copy of your personal data
To exercise any of these rights, please contact us using the details provided on our website.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us using the contact information available on our website.